Give your customers an easy way to reach you!
When a potential customer visits your website, what methods are available for them to get in touch with you for an estimate, to schedule an appointment or just to ask questions?
Do you have a phone number listed on your website? An e-mail address? Fax number?
What about a contact form?
Contact forms provide the perfect opportunity for clients to send you a message directly through your website. You can ask for as much or as little information as you would like to get from an interested client including name, contact phone number, e-mail address, etc.
Customers are able to enter their information into the online form and click a “submit” button which then sends all the info to your e-mail address.
It’s that simple!
What’s the advantage of a contact form?
Glad you asked. Contact Forms have advantages that trump phone numbers, e-mail addresses and faxes.
Contact forms are better than phone numbers because…
If a customer stumbles across your website after hours, a phone number won’t help them to get in touch with you. With a contact form, they could drop in their name, e-mail address, phone number and a quick message and send it off to you instantly.
You could use a custom thank you message to let them know the information was sent or an automatic email could be sent to the client, letting them know that someone would get back to them within 24 hours.
Contact forms are better than e-mail addresses because…
With the popularity of online email programs like G-Mail, Hotmail and AOL, not everyone has an email program like Microsoft Outlook or Entourage set-up on his or her computer. Without one of those software programs, an email link on your website won’t do them any good.
A customer in that situation would have to copy your email address, go to their online mailbox, create a new email and paste your email address in. These additional steps could be a turn off to a customer reaching out to you.
With a contact form instead, the person could provide their information on the spot, hit submit, and be done!
Contact forms are better than fax numbers because…
With the growing popularity of mobile devices, not everyone has a land line for fax capabilities. Contact forms can work across all platforms, including mobile devices, making them the most accessible way for clients to plug-in information and send it your way.
Call us about adding a contact form to your website!
Old City Web Services can add a contact form to your website right away. We recommend adding a contact form to your Contact Us page, but we can discuss other options with you as well to make sure your clients will see the form when they visit your website.