Imagine that one evening after dinner, a potential customer is taking a few moments to surf the web and stumbles across your website… He’s interested in your services and wants to contact you, but it’s after hours. He could write down the number and call in the morning, but he might forget about it by tomorrow, in which case you’ve lost a potential customer without ever knowing about him.
But what if instead you had a contact form on your website?
Contact forms go beyond a phone number or even an email address to make it simple and easy for a customer to get in touch with you. Even if you had your email address on your contact page, the customer would need an email program (like Outlook or Entourage) installed on his computer to use an email link or he would have to log-in to his webmail program (like G-Mail or Yahoo) to copy and paste the email address in.
With a contact form right on your website, in just a few seconds that potential customer could have submitted his name, phone number and his question about your service without ever leaving your website. You would have received the message via email and followed up with a phone call the next day to engage the client and make a sale.
This is just one of the many ways in which forms can help you get more out of your website.
Here are a few other suggestions where you could use forms to help your business:
1. Registration Forms: Do you have an upcoming event that requires people to sign-up to participate? Encourage people to visit your website where we can create a custom registration form for your event. We can even link the form to PayPal so that participants can pay their registration fees at the same time!
2. Employment Forms: Are you hiring new employees? We can create a basic employment form on your website where you can direct potential candidates to fill out their information and apply!
3. Request a Quote Forms: Would you like to encourage potential clients to contact you for an estimate? A custom form would allow your website visitors to input their information (not including secure details such as credit card numbers, social security card numbers, etc.) to receive a quote from your business on providing services.
Simple, easy and emailed to you!
Each time someone fills out one of the forms above, you will receive an email with the information that was provided so you can take the next step to reach out to the client.
We can also add a page that thanks the customer for their submission and redirects them back to your website for more browsing.
If you would like to add a form to your website or if you have questions about using forms to communicate with your customers, please give us a call 904-867-4112 or send us an email (letusmarketyou@oldcity.com) and we’ll be happy to answer your questions!